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At Luxury Nail & Spa, we value every client and work hard to provide the best possible service experience. To ensure our technicians are available and prepared for each appointment, we kindly ask for a deposit when booking. This helps us prioritize clients with appointments and minimizes last-minute cancellations, allowing us to serve everyone as smoothly as possible.

 

Deposit Amount: A deposit of $10 of the service cost is required at the time of booking. This deposit will be CREDITED towards your final bill.

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Booking and Payment: Appointments can be booked online through our website. The deposit must be PAID ONLINE at the time of booking to secure your appointment.

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Cancellations and Refunds: Deposits are NON-REFUNDABLE. If you need to cancel or reschedule your appointment, please CALL or EMAIL us at least 3 hours in advance to transfer your deposit to a new appointment. Please don't submit another form, or else you will have to pay another $5 deposit. Cancellations made less than 3 hours before the appointment will result in the forfeiture of your deposit.

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Exceptions: We understand that unforeseen circumstances can arise. Please email or give us a call and we will accommodate. Thank you for your understanding and support in helping us create a more reliable and enjoyable experience for all!

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Acknowledgment: By booking an appointment at Luxury Nail & Spa, you agree to the terms of this deposit policy.